FREQUENTLY ASKED
QUESTIONS
If you don’t see your question here, please call us at (808) 269-8373.
We can answer just about any questions you've got about moving ... Even if you choose not to work with us, we'd be glad to be a resource!
Do you provide basic liability coverage and is there a fee?
Smooth Moves Maui Carries Commercial general liability insurance for all transactions from the time we arrive on site. Please call for information on insuring your container to the mainland.
Do you only do local household moves?
We do much more than that! We move people from home to home: whether across town, cross-island, inter-island, or to the mainland. We receive and unload many containers from the mainland for new arriving residents to Maui, and most businesses; from offices, to restaurants, to retail stores, and much more!
Are there additional costs for materials?
All quotes, either local or to the mainland, will include an estimate for materials anticipated.
Are in-person estimates for homes or businesses free?
Absolutely. Though not always necessary, a visit for an estimate is the best way to accurately give a written quote.
Can you send our things to the mainland?
Yes. We can assist with your move from doorstep to doorstep.
Do you offer storage?
We can assist with storing your items, either at our store room or a local storage facility. Depending on size and weight.
Do you only work on Maui?
Though we are based on Maui, we have flown to the outer islands to unload containers, or do new home installations.
Do your services include new home installations?
Yes. We often do new home installations that include emptying containers and trucks with new furniture and setting up everything in the house to make it livable; including all assembly, from laying the carpets, assembling furniture and beds, staging all household items, unpacking kitchens (new or old), and hanging artwork.
How soon before my move should I call you to schedule it?
We are often booked two to four weeks out, but sometimes have openings due to cancellations. Please give us a call so that we can try to make it work!
What are your prices/rates?
Our estimates are based on a multitude of factors, including size of move, distance of move, number of stairs to climb vs. elevator access, etc. The best way to see how much your move will cost is to call us at (808) 269-8373 for a free estimate.
